“Knowledge is of no value unless you put it into practice.”
Cross Organizational Projects to Support Optimization, Scale and Revenue Management
Client: Federally Qualified Health Center
Assigned as Interim Chief Revenue Cycle Officer. Completely remodeled the Revenue Cycle. The broad span of work included Data and Metric Plan and Development; Redesign of Operations; Identified, Hired and Managed New Billing Team; Request for Proposal, Assessment and Implementation of Outsources Coding and Revenue Cycle Partners; Rebase and Reconciliation of State Medicaid Rate; Commercial Payor Contract Negotiations.
Revenue Cycle and Scale Strategy
Client: Innovative Primary Care Organization
Thought partner and strategist engaged to build a Revenue Cycle Strategy allowing for organizational integration, scale, and innovative payment models tailored to the unique needs of individual clients. Help with the design of the strategy as well as the documentation for current, short term and long term execution.
Multi-Year Strategic Plan Development
Client: Large Rural Fire Department and Non-Profit supporting Regional Federally Qualified Health Centers
Utilized facilitation expertise, strategic planning tools and lean process improvement to engage stakeholders and build a unified 3-5 year strategic plan.
Revenue Cycle Expertise
Client: Fortune 500 Specialty HealthCare Organization
Acted as expert witness and strategist in Revenue Cycle Litigation efforts resulting in a favorable $500 Million dollar settlement. Provided a linkage between Inside and Outside Counsel, Business Operations and Revenue Data expertise that allowed each team to effectively bring their best efforts to the table.
Financial and Operational Strategy
Client: Large Suburban Federally Qualified Health Center, Multi-site In-Patient Substance Use Disorder Clinic
Assisting with the graduation from Start-up to Growth Company. Focused projects on process improvement and scale initiatives aligning the workflow and data model to the changing product delivery environment.
Revenue Cycle Overhaul, System Implementation and Operational Strategy
Client: In-Patient Adolecent Behavioral Health Hospital.
This client hired Agatha Consulting to perform an in-depth assessment, including review of systems, processes and people, specific to their revenue cycle operations. At the end of this assessment, the client hired Agatha Consulting to implement a new Electronic Health Record and Practice Management System. We also are serving an interim leadership role accountable for the Revenue Cycle Departments.
Scale Planning for SaaS Wellness Company
Client: Tech Well-being Startup
Agatha Consulting had the privilege of working with a Washington State FQHC on an assessment and recommendation related to the SUD In-patient treatment centers. These care centers were struggling financially, and the board and leadership team hired Agatha to lead them through a process to determine a plan of action. The recommendations were adopted, leading to a profit margin for the first time in over 5 years.
Finance and Marketing Strategy
Client: Non-Profit Preschool
Acting as business design experts, we helped to modernize the preschool, including vision design, long term strategy and process improvement efforts. Through these efforts, we were able to provide a road-map for efficiency, improved cash management and multi-year vision that will help the school compete in the changing early education environment.